How often do I need to have my fire cleaned and/or serviced?

A pellet fire needs to be cleaned regularly by the owner to ensure that it operates efficiently.

It is recommended that pellet fires are given a comprehensive service every year or after the burning of 66 bags of pellets (one tonne) – whichever comes first. We recommend this be carried out by a Heatstore accredited serviceman. Please contact us to arrange for an appointment here.